Training IT Staff
You’ve found the best IT people out there. You hunted for them, perused resumes and found the cream of the crop. You’ve done the best you could possibly do to get your IT department staffed, but you have a worry in the back of your mind. What if you need them to do something they have never done before? Can they handle it?
IT people tend to be bright, creative problem-solvers. If you have a need, they can probably find their way through data and procedures and accomplish the task. The real question is will it be done as well as it could be, or will it just be a patch? That’s a real worry for a business owner. Chances are you leave IT matters to your tech staff for a good reason, and aren’t sure what to do in this situation.
Have you ever considered getting them some outside training? You’re probably already helping them to stay current on their certifications, and you may be sending them to classes so that they can hone their skills. Did you know that you can bring outside help in?
IT consultants don’t just take care of your technological needs. They can also work closely with your permanent staff and help educate them on tools and techniques they’ll need to keep your system running in an optimal fashion. Your permanent staff does IT because they love it, and they’ll welcome the chance to learn new skills and chat up an industry expert. Not only is it a winning proposition for your employees, but it is for your business, as well. They’ll put what they’ve learned back to work for you, and the fabulous hires you made will continue being at the top of their game.
Daniel Gottilla author
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