Getting Started with Vulnerability Patch Management
Last week, we discussed the benefits of a vulnerability patch management plan in boosting information security on a company-wide level. From IT policy development to network restructuring, there are countless reasons to integrate vulnerability patch management.
Once you decide to start working with an online or local IT consulting firm, you will most likely go through the following steps:
Inventory and Assessment: Not only will your IT consultant assess the strength of your current system from an operating standpoint, but he or she will also inventory the resources you have in the form of hardware, software, bandwidth, and even the employees you can rely on. All of these factors weigh in on the strength and viability of your system.
Monitor and Identify Threats: Using the inventory you currently have (or using new additions based on your consultant’s recommendations), you will begin a monitoring program that finds weaknesses and emerging threats. This may be automated, or it may be part of your consultant’s plan. In either case, you should be able to tell where to put your focus for moving forward.
Move Forward: This includes prioritizing the vulnerabilities, creating a database of solutions based on the prioritization list, and actually implementing the patches. It doesn’t matter whether you immediately apply the patches or if you spread them out over a period of time, this is the point at which you develop a long-term solution to see you and your company through the next few years.
Begin Automation: Making vulnerability patch management a regular part of your business means relaying the appropriate information to administrators and setting up an automated detection patch deployment system. In many cases, this will include training your IT staff on how to read the vulnerability scan results and how to apply solutions before they become liabilities in your business.
Benefits of Vulnerability Patch Management
Many of today’s top companies have been working on vulnerability management for as long as they’ve operated on a network of information technology. After all, information security is an important component of running a successful business – especially when that business works with personal information, finances, and other sensitive data.
However, companies that have an existing vulnerability management plan might not be as protected as they think. Over time, the series of patches used to repair weaknesses or “holes” in the system might burden a network or fail to provide complete safety against penetration. That’s why most IT consultants recommend vulnerability patch management as a way to revitalize an existing system that is either ineffective or that hasn’t been updated in at least a year.
Overall, vulnerability patch management systems work by:
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Providing a core for all other vulnerability tasks. Instead of merely putting patches on top of patches, you’re looking beyond an immediate solution to an entire restructuring of the way your business handles technology. This also creates a concrete plan of action that can gear your entire company toward a more results-oriented approach to technology.
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Bringing administrators, technology experts, and separate department together. For a vulnerability patch management program to work effectively, it must become a company-wide solution that pays attention to the organizational hierarchy. What department has the biggest need for vulnerability protection? Where is it the most cost-effective to start? The answers to these questions can be integrated into policy to become a baseline for future vulnerability patch solutions.
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Eliminating downtime. Whether it’s freeing up a burdened system to run more effectively or freeing up your employees to turn their attention to more pressing tasks, a vulnerability patch management plan is a great way to monitor, revise, and streamline your information system.
Next week, we’ll look at how getting started with vulnerability patch management works and what businesses can expect.
7 Easy Ways to Improve Your Employees’ IT Security
No matter what type of business you’re in, employees remain one of the biggest threats to information security. Enforce these steps, and you’re well on your way to a stronger, more secure network.
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1. Differentiate between files that contain confidential data and files that don’t. The ones that must be confidential should be dealt with first (whether that means deleting them or encrypting them).
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2. Only save confidential data in a proper storage files. Don’t allow this type of information to be stored on individual PCs or laptops.
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3. Keep track of portable storage device use. If a flash drive or portable hard drive contains sensitive information, it needs to be handled properly. Make sure the check out/check in process is formalized and that there is secure storage during non-use.
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4. Require employees to log out of all applications (or even their computer) when they walk away. Depending on the type of work he or she does, this may need to be enforced even for short breaks.
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5. Don’t allow employees to save non-work-related files to their computers, This includes pictures, music files, movies, or documents – especially those from illegal download sites. It is too difficult to monitor all files for safety.
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6. Monitor all software installations. There are many types of free software (such as toolbars, instant messaging applications, and even web browsers) that employees might be tempted to put on their computers. These should only be allowed under your discretion.
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7. Enforce email and email attachment rules. These should be a part of company policy and be strictly monitored.
Information Technology and Company Reputation
Company reputation is one of those make-or-break deals in today’s business climate. Companies like Zappos, which thrives on good word-of-mouth, have put the spotlight on the importance of customer service and online image in building a successful business.
However, company reputation isn’t just about good customer service. Company reputation goes beyond making a customer feel good to making sure your customers never realize that you put time, effort, and money into making the entire interaction positive.
For example, few customers think about the amount of capacity planning their financial may or may not have considered before going live with online banking. They don’t care how many other customers are using the billpay system at the same time as them, and they don’t care how much it costs you to create a secure network. What they care about is getting their financial information in real time and not being bothered by an overloaded system.
In this way, information technology is a lot like a building’s foundation. Few people know just how much architectural planning goes into creating the foundation for their home; all they know is that they want the house to remain solid even when earthquakes, mudslides, and regular wear and tear make their mark.
That’s why any negative feedback from consumers on the state of your IT system can be catastrophic to your business. This doesn’t just mean that you have to protect against an attack that threatens your customer data or safety; it also means you have to have a strong infrastructure that is able to make everything appear effortless and easy.
For many companies, this means you need a greater focus on capacity planning and IT vulnerability management. IT planning is, after all, the real scene-behind-the-scenes of any good company that operates online or utilizes a large database of customer information. Whether you need to build a new IT backbone from the ground-up, or you simply want to reassess your foundation and fill in the cracks, you, too, can benefit from a good company reputation.
Information Technology: Why Hire a Third Party
As more and more people become computer-savvy and companies open up IT departments to handle information and technology needs, the idea of hiring a third party may seem like an expense you simply don’t need. However, there are benefits to a third party IT professional beyond the obvious.
Vulnerability programs can slow your system down. Your employees and customers need to use your network every day in order to make purchases and get the job done. Vulnerability assessments and security scans can take up some of that precious bandwidth and make your system slow down. A third party IT firm can run their programs during non-office hours without placing a burden on your employees.
When it comes to knowledge, sharing is key. One of the primary benefits of an IT firm is that the professionals have worked with dozens of firms in the same industry as yours. While a reputable firm would never share sensitive information, they may have insight into best practices and new technologies that may or may not have worked for another company.
Distance provides clarity. In the bustle of day-to-day activities, an on-site IT department or professional might prioritize tasks according to a skewed system. After all, your employees have their own to-do lists and tasks to be completed, and they may not have the “bigger picture” in mind. When you work with an outside IT firm, you can create your own list of priorities and act accordingly. This will ensure that the most important (and foundation-building) tasks get done first.
It doesn’t matter whether your company is considering information technology risks for the first time or if you’ve been in the business of IT safety for years; looking for a third party IT provider is a great step. Save time, save money, and save the headache of IT disasters to come by outsourcing all your IT needs.
Financial Institutions and Vulnerability Management
If you’re in the business of money, vulnerability management should be on your list of priorities. In addition to security risks that change as often as the market, there are also considerations in federal regulations regarding customer data safety, as well.
There are a number of components of a good vulnerability management plan, including everything from finding weaknesses to making sure employee compliance is at its height. Some of the major components include:
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Policies and Procedures: How does your company define rights and responsibilities for employee device use, user identity, and server access? How accessible and enforced is this information?
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Baseline and Assessment: Where are your biggest weaknesses – in the system or in employee use? Have you run a vulnerability assessment, and what are the findings?
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Priorities: Now that you know where your vulnerabilities lie, how important are they? What needs to be addressed immediately, and what can be put off until the budget allows?
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Solutions: Most companies fail the biggest in this category of vulnerability management: follow-through. Knowing where your weaknesses lie will only help you strengthen your infrastructure if you do something about them.
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Regular Maintenance: For financial institutions, this step is key. Information regulations are always changing, and in order to avoid liability and maintain a good name in the industry, you have to put data security at the top of your list.
It doesn’t matter whether you’re in the market for a vulnerability management review or if you’re considering it for the first time – you can benefit from the services of an IT consulting firm that specializes in your industry.
Managing and Staffing an IT Team
Managing an IT team and creating one are two very different, yet crucial, aspects of a company’s IT infrastructure. In order to maintain the integrity of a team, you must demonstrate effective management techniques while respecting the knowledge and skill of every member.
The following are successful tips on how to manage an IT team:
- Maintain professionalism: Make sure they know that they were chosen for this particular job for a reason.
- Keep them educated: They are specialized members of this team for a reason, and extended knowledge will help your security system as well as their professional advancements.
- Allow independence: Though they work as a team, individualism brings forth effective solutions and ideas.
- Stay informed on the team’s progress: Management requires involvement; use your credentials to assist any way that you can.
Staffing an IT team requires utilizing management skills as well, only rather than managing a team, you are organizing one. You need to find out what kind of team will best suit your company regarding your IT infrastructure.
Traits that are essential for every IT team include:
- Creativity
- Productivity
- Resourcefulness
- Trustworthiness
Building a system that safely secures the backbone to any business – their network – requires essential knowledge and trust. The information that this team is exposed to is confidential and critical; a wrong employee could be a bigger threat than any security breach or disaster.
These are the reasons why managing an IT team is such an imperative task. Essential skills go into IT management which is why a manager’s involvement is critical when implementing attributes in a business’ IT infrastructure.
Should I Outsource My Disaster Recovery Needs?
Imagine a world where you can design a recovery plan, inform an outsider of your needs and requirements, and have that ideal plan successfully implemented within your business without the hassle of training time…
A good disaster recovery plan will include extensive personnel training, data backup, insurance problem contronl, and vulnerability metrics – among other things. This is an overwhelming amount of work that requires time, money, and employees to accomplish.
That is why outsourcing has become a popular tactic used by many businesses to find staff that will successfully fill this essential task.
The process of outsourcing diaster recovery needs is actually different from hiring employees, because you are looking to hire a specified group who specializes in disaster recovery (and in many cases, a group that has successfully worked together before or an IT consultant who can work on a very temporary basis). This process is all used through something that works similar to employment agencies called “Staff Finders.”
It works as easily as informing “Staff Finders” of what it is you need, and they will take care of the rest for you. These types of agencies refer to a database that views a surplus of qualified candidates that would best suit your company’s disaster recovery needs. This saves you and your employees the time of training and effectively implements a recovery plan by IT specialists educated in this process.
Outsourcing for a disaster recovery plan seems like an ideal solution for all of your IT security needs. This process executes the purpose of all of Guidance Consulting’s services by allowing businesses to focus on their reputable nature of doing what it is they do best.
Vulnerability Metrics, Simplified
In its most basic form, vulnerability metrics is a set of values assigned to networks and applications. However, in order to use it to prevent an IT disaster, you need to know how to use those metrics effectively. Vulnerability metrics are best used when applied to determine how at risk a business is from a network threat as well as how great of an impact that threat will be.
Imagine the following scenario:
You suspect theft from within your company. What kind of measures would you take to catch the thief, prevent it from happening again, and regain whatever it is that has been affected? What actvities can be set aside while you focus on this task, and what simply cannot be sacrificed at this time?
Vulnerability metrics is basically the network of professionals behind the hero in an action-packed thriller movie. While the hero is responsible for going out there and getting things done, he can’t do it without someone he trusts processing his information, warning him of risks, and providing a sounding board for making the right decisions.
In the same way, without the metrics allowing you to compare and identify your most important threats, you not only leave your network exposed and defenseless, but it will be difficult to recuperate from the threat and you would not know how to prevent it from happening again. After all, you have to keep that hero alive and working.
There is a weakness to every organization, it is finding it and controlling it that is the true task. Once you are aware of your company’s weakness, you can understand the affects of it and learn how to prevent it.
Though it is easy to obtain vulnerability metrics, implementing them is a harder task if you are not properly trained. A well-qualified employee or an IT consultant has been trained to use the metrics system specifically for your business and your bottom line. With the correct training, vulnerability metrics can be an essential service in protection your business.
IT Professionals: Why You Need Task Automation and Corrective Processing Skills
With the IT market booming like no other industry in the world, the skills needed to administer task automation and corrective processing will help professionals of all shapes and sizes move ahead.
Task automation is the process that requires the creation of scripts and simplifies interactive tasks created by programs. Corrective processing (the more complicated of the two) requires more attention and detail. Though it is more complex, corrective processing is used almost everywhere. It is what seems to be the logic behind the IT industry.
If you have the skills and knowledge to perform both of these tasks, then your future in the IT industry may be very profitable and successful. At almost any job in the world, you want to be the one that knows most and best. Obtaining the knowledge of task automation and corrective processing can put you ahead in the IT field by just having a thirst to learn more.
Part of staying on top of these types of skills requires you to undergo regular training and education. When you work with an IT firm like Guidance Consulting, many of these skill-building exercises are built in to your placement process. This equals good news for both professionals and companies looking to hire you: the most highly-trained IT professionals will get better results.