Job Description
Job Title: Software Consulting Engineer
ABOUT THE OPPORTUNITY
Digital Architects are design focused and create software development engineering requirements at the solution, integration and component level.
ABOUT THE RESPONSIBILITIES
- Provides domain expertise and technical leadership across value stream.
- The successful candidate will be a recognized thought leader among consulting engineers within the engineering community.
- This role consults and partners with product, solution and engineering owners helping to orchestrate requirements for design of best in class agent assisted digital channel software ;
- oversees sub-system design, creates software technical requirements
- establishes software documentation requirements
- creates design tasks to ensure software meets specified performance, scalability and reliability requirements
- determines architecture design, logic design, and system simulation; defines the product/solution requirements for software development projects.
- Creates technical documentation for the software such as application integration and reference architecture drawings, solution summaries and service descriptions.
- Writes and grooms Jira stories in collaboration with business and other key contributors.
- Provides usability support to product teams, understands other disciplines and knows how they affect own discipline and visa versa.
- Viewed as a key contributor and thought leader for the digital value stream.
- Works on multiple initiatives simultaneously. Demonstrates understanding of the Digital value stream’s impact on company strategy.
ABOUT THE REQUIREMENTS
- Typically requires a Bachelor’s degree with at least 12+ years industry related experience. Enterprise Architecture training / certification such as TOGAF is strongly recommended.
- Experience in software design for agent assisted digital channels such as chat, social media, email using cloud technologies.
EXPERIENCE
12+ Years of Experience
EDUCATION
Bachelor degree or equivalent experience
Advance Degree preferred